Summary:

Canada Life and Tata Consultancy Services (TCS) have inked a multiyear transformation and managed services agreement to update IT infrastructure throughout Europe. TCS will leverage AI and digital capabilities to manage data centers, core infrastructure, end-user computing, and software lifecycle management as part of the multimillion-euro transaction. It seeks to strengthen Canada Life's technological basis while enhancing customer experience, increasing automation, and improving operational resilience. According to TCS, the agreement supports expansion throughout the UK, Ireland, Isle of Man, and Germany with projected talent growth and strengthens the company's position in AI-led transformation. According to Canada Life, it demonstrates its emphasis on long-term company transformation, innovation, and people. AI-enabled modernisation is being adopted by global insurers more frequently in order to increase service delivery, efficiency, and agility.

Source: IBEF

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